Become a hero in room sales.
Designed for hotel professionals with big ambitions: here begins your transformation.

YW:OR Academy

Learn directly from the creators of Re:Guest

Customised training for your reception team, workshops to improve the way you work with Re:Guest and meetings with carefully selected business partners certified by us: the YW:OR Academy offers you all of this. It's your yearly appointment to keep your team and yourself up to date and fully utilise the potential of Re:Guest. We have customised it for hoteliers, reception teams and marketing teams and are ready to turn you into true sales and communication experts.

TECHNICAL COURSES AND BEST PRACTICES
Re:Guest Training

First-class job opportunities are plentiful in the hospitality sector. Keeping your team motivated is no easy task, and staff turnover is often the order of the day. That's where Re:Guest's Academy comes in: with courses that combine technology know-how and best practices, we're here to quickly train new employees to maximise sales results and show long-time team members how much we value their professional development. We choose together which functions to focus on and what the objectives of the training should be. This not only increases the satisfaction and loyalty of your team, but also lays the foundation for exceptional service.

ANALYSIS AND INDIVIDUAL ADVICE
Strategic workshop on how to sell with Re:Guest

Have you ever wondered whether you are utilising Re:Guest to its full potential or whether there is still room for improvement to further increase your sales figures? Our strategic workshop was created precisely for this purpose. In the YW:OR lobby, we not only analyse your performance, but also carefully review your work processes with Re:Guest to identify areas for improvement. We offer you customised advice to help you achieve your goals faster. Plus, we'll give you another reason to consider Re:Guest as your smartest investment ever - we promise! 

MEET THE GUEST JOURNEY EXPERTS
Workshop with your business partners

This workshop is the be-all and end-all for hoteliers who often have to deal with the complexity of different software combinations. The challenge lies in the often expressed desire to work with an all-in-one software that can manage every aspect of the guest experience - for many, this remains a dream. During the workshop, our selected partners will work with you to analyse how Re:Guest can be integrated into a complex "ecosystem" of software. The aim is to create a smooth and seamless guest journey. We will show you how to create a unified guest experience from a variety of software that covers every stage of the stay: pre-stay, during and post-stay.

FAQ - Everything you want to know about YW:OR

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A little holiday in the Software House, with a view of Merano and the mountains

YW:OR PENTHOUSE

The place to get to know the Re:Guest software even better

YW:OR LOBBY

YW:OR is only for members

The best upgrade for all Re:Guest customers who want to make the most of the software and finally experience the crazy penthouse in Merano live.